About Us
Company Profile
New Products
Comprehensive Care, From Pre-Sale to After-Sale
Product Details
● Pre-Sale Services
Consultation Services: Customers can access professional consultation services via phone and the SAYYAS official website. Our expert team is always ready to answer any questions related to our products or services.
Sales Services: Our sales team will comprehensively follow up on the customer's needs. This includes regular customer visits to deeply understand their specific requirements, providing detailed product information and sample displays, offering preliminary quotations, and suggesting tailored solutions based on customer needs.
Technical Services: Based on the specific needs of our customers, we offer comprehensive feasibility studies and customized solutions. We place a strong emphasis on communication with our customers to ensure that our technical solutions precisely meet their requirements. We make necessary adjustments based on feedback to finalize the technical plan.
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Technical ServicesOur technical installation team will provide professional on-site installation services, ensuring the correct installation and use of our products.
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Sales Services
After the contract is signed, our sales personnel will continue to maintain close communication with the customers to ensure a smooth and coordinated service process.
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Reception Services
For clients who have signed contracts, we offer company visitation and reception services, allowing them to have a more direct understanding of our production process and product quality.
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Regular Follow-UpsWe conduct after-sales follow-ups either through phone calls or personal visits to ensure customer satisfaction with our products.
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Problem ResolutionWe are always ready to address any issues that customers may encounter during the use of our products.
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Latest Updates NotificationWe regularly update our customers with the latest developments of our products, ensuring they have access to the most current product information.
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Satisfaction SurveysWe routinely carry out customer satisfaction surveys, actively collecting feedback and suggestions from our clients.
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Feedback ImplementationWe value our customers' feedback and continuously improve our services based on their suggestions.
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After-Sales MaintenanceWe provide comprehensive maintenance services to ensure the long-term stable operation of our products.
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Proactive ServicesWe periodically offer additional free services, such as hardware tuning, groove cleaning, and wooden frame maintenance, to maintain the products in optimal condition.